Documentation

How we build and run agents

A look under the hood at our delivery process, the capabilities every agent ships with, and the questions teams ask most.

Our delivery process

  1. 01 · Scope

    We run a discovery workshop to identify the highest-ROI agent use cases in your revenue ops.

  2. 02 · Build

    We design the agent: its tools and actions, data access, prompts, guardrails, and approval steps.

  3. 03 · Connect

    We wire it into HubSpot, your warehouse, email, Slack, and the wider Rev Platform suite.

  4. 04 · Deploy

    We ship it to production on managed infrastructure with logging, evals, and observability.

  5. 05 · Operate

    We monitor performance, iterate, and add human-in-the-loop approvals where it matters.

Platform capabilities

HubSpot Forward Sync

Every action an agent takes is written straight back into HubSpot in real time — contacts, deals, properties, notes, and tasks. HubSpot stays the single source of truth, no nightly batch.

HubSpot-connected actions

Native tools that read and write your CRM safely.

Tool use & function calling

Agents take real actions across your stack.

Retrieval over your data (RAG)

Grounded answers from your knowledge sources.

Human-in-the-loop approvals

Gate sensitive actions behind a person.

Evals, logging & observability

See every run, measure quality, catch drift.

Managed deployment & scaling

Production runtime we run and monitor for you.

Multi-step workflows & scheduling

Chained actions on triggers or a cadence.

Common questions

Ready to put an agent to work?

Book a build call and we will scope the highest-ROI agent for your revenue team — and show you exactly how we would ship it.